Chapter 1894: A Sincere Apology
Shen Dapeng took a deep breath, and a hint of fierceness reappeared in his eyes.
If he wanted to be ruthless, he didn't even look at who he was facing? !
He was now the operating director of Wanhai Plaza, but in fact, he was the actual chairman of Wanhai Plaza. Zhu Yuanfeng seemed too young to compete with a chairman!
Shen Dapeng had long had a very bad opinion of Zhu Yuanfeng. He was in a position but did not do his job. Could such a person manage a plaza well? Sooner or later, the income of the plaza would be eaten up by such a person.
If Shen Dapeng had not thought about the inconvenience of exposing his identity, he would have fired Zhu Yuanfeng long ago.
But now that the other party has forced him to this point, Shen Dapeng has to change his original idea. It is normal to get rid of Zhu Yuanfeng at this time.
However, conjecture is conjecture, everything still needs sufficient evidence. We have to think of ways to collect certain evidence. This is what we should do now.
For the sake of the overall situation, the most important thing at this moment is to deal with the headache of consumers making trouble first. Otherwise, if we ignore it, the negative impact will continue to expand, which is very fatal to the reputation and sales of the square.
Shen Dapeng thought calmly, then quickly walked into the square, glancing at Li Bing beside him, "Go and have a look."
Li Bing nodded hurriedly and followed Shen Dapeng inside.
The group of consumers were still chattering around the security guard, and the security guard was obviously helpless and couldn't get away. It was useless to explain. When he saw Shen Dapeng and his friends coming, his eyes suddenly lit up and he looked at Shen Dapeng with a look of help.
"Director Shen, you are finally here. Look, these people are holding me tightly. What can I do?"
The young security guard shouted hurriedly, and explained to the angry consumers, "Look, the person in charge is here. You can go to him to reason with him."
Because of the young security guard's words, the group of consumers quickly turned their attention to Shen Dapeng and Li Bing, looking at the two with suspicious eyes.
"I am Shen Dapeng, the operations director of Wanhai Plaza, specializing in the management of shops. If you have any questions, you can tell me. Don't embarrass our security personnel."
Shen Dapeng walked to the front of the crowd and stood still, smiling and greeting everyone.
The group of consumers seemed to believe Shen Dapeng's words,
and quickly let go of the security guard and surrounded Shen Dapeng in the middle.
"Operation Director?" One of the middle-aged men looked at Shen Dapeng indignantly, "Can you handle it?"
Li Bing on the side knew that these consumers were not easy to deal with, and was afraid that Shen Dapeng would suffer, so he hurriedly stepped forward and explained with a smile, "Yes, he is indeed the operation director of our plaza, and can help you deal with the problems you encounter. Please don't worry, come one by one, and we will definitely give you a satisfactory result."
Li Bing's words somewhat calmed the anger of the consumers present, and another strong man immediately said: "Since you can handle it, then we believe you, now After we bought these fakes, what should we do? "
"Yes, we all bought fake and shoddy products. Now the merchants have closed down and run away. We can only find your plaza. You should give us an explanation."
"Wanhai Plaza, under the banner of genuine products, openly sells fake and shoddy products. Isn't this too unbecoming?"
"Don't be afraid, the plaza won't deal with it. Someone will speak for us. I have called the TV station and they will send someone later."
For a while, those consumers started to shout again, causing other consumers shopping in the plaza to stop.
Shen Dapeng smiled slightly and waved to signal everyone to stop talking. After everyone's voices gradually weakened, he continued: "I, Shen Dapeng, promise you that I will definitely give you a satisfactory result, but the premise is that I have to understand the situation first, right?"
Speaking of this, Shen Dapeng looked at the customers shopping around him, "It's not appropriate to let everyone just stand and talk like this. Why don't we go to our meeting room and let everyone drink some water and rest their feet, and then we can talk about the specific things?"
At present, the square is in normal business hours, and there are quite a few people coming to shop. If these consumers are allowed to make a lot of noise, the impact on the square can be imagined, so Shen Dapeng thought of asking everyone to go to the meeting room to talk.
Shen Dapeng's amiable attitude made most consumers feel much better, and some consumers even cast approving eyes on Shen Dapeng.
"Director Shen is right. We have been here for such a long time. Why don't we go to the conference room to rest? It will be a good opportunity to have enough energy to discuss this matter, right? Come with me."
Li Bing quickly followed Shen Dapeng's words and invited everyone to go to the conference room with him.
"What the director said makes sense. Let's go."
"That's right. We have been standing here for such a long time. We should take a break and drink some water. Let's go together. I don't believe that with so many of us, we are still afraid that they will play any tricks."
"Yes, let's go together and have a good talk. If they don't give a reasonable solution, we will stay in Wanhai Plaza today."
Dozens of people whispered and followed Shen Dapeng and Li Bing to the conference room.
The conference room in Wanhai Plaza is quite large, and it is more than enough to accommodate these dozens of people. So after everyone sat down, Shen Dapeng signaled Li Bing to call a few girls from the reception department to pour a cup of hot water for each of these consumers.
After everyone quieted down, Shen Dapeng, who was sitting in the front, smiled and said to everyone: "First of all, on behalf of the company, I deeply apologize for everyone's unpleasant shopping experience!"
After Shen Dapeng finished speaking, he stood up directly, looked at the dozens of ordinary consumers present, and then bowed deeply.
At this time, not only were the dozens of consumers moved and stunned, but even Li Bing, who was sitting on the side, looked at Shen Dapeng with surprised eyes, which seemed a little incredible.
Shen Dapeng is the operations director of Wanhai Plaza, but Li Bing did not expect that he could lower himself and sincerely apologize to the consumers in front of him.
However, Li Bing soon figured it out. Shen Dapeng did this to solve the problem instead of avoiding it. This spirit of courage to take responsibility shocked Li Bing's heart, and at the same time, he admired Shen Dapeng even more.
At the same time, the entire conference room was silent.
Perhaps these people had the same idea as Li Bing at this time, and they did not expect that an operations director would sincerely apologize to the victims!
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