Chapter 349 Hello (12)
Tan Jiner is the front desk of a five-star hotel. This job is very tiring. She works in three shifts, day and night, and comes into contact with all kinds of people. Some of them are so disgusting that she wants to curse, while others are so nice that she can't believe it.
She came from a small city and only has a high school education. Because of family changes, she brought her sister out to make a living early, and she couldn't go to a beautiful university campus to study, fall in love and squander her youth like her peers.
She had to make a living early and learn how to make a living.
The front desk job is very tiring, but it is very challenging. When Tan Jiner first came, she was like a little rabbit, startled, but gradually matured a lot. Now she can communicate confidently with strangers.
This job is not as simple as it seems on the surface, but it is very valuable and the salary is not bad.
The salary structure of the front desk is basic salary + commission. The commission part tests the sales ability of the front desk. For example, if a guest has booked a room online, the front desk will ask the guest to pay to upgrade to a higher-end room type, and the difference of 10%-15% will be used as their commission, but this is actually difficult to do, because since the guest has already booked a room type, it is difficult to ask them to change it.
Fortunately, there is another faster source of income, that is, Walk-in, that is, the guest checks into the hotel without a reservation, and 2.5-15% of the room fee is used as a reward by the front desk. This ratio is different for each hotel.
In Tan Jiner's hotel, the hotel gives a commission rate of 10%, which is above average in the industry. This is mainly because it is located in the prosperous area of West Chang'an Avenue in Pujiang, and the hotel has no worries about the source of customers, so the commission rate is not raised to the highest level.
After three months of ups and downs, Tan Jiner gradually gained a firm foothold. The monthly income may be tens of thousands in the peak season, and about six or seven thousand or seven or eight thousand in normal times.
This salary seems high, but considering that this is Pujiang, where every inch of land is valuable, the rent is more than one thousand a month, which is still very poor.
Tan Jiner has always wanted to move to a better house to give Xier a better environment. She is trying to save money, but she can't do it now because her salary is unstable.
Xiaoyan, who was beside her, suddenly kicked her under the counter and whispered, "A guest is coming. Receive him."
Tan Jiner looked up and saw that the light was blocked. When she looked up again, wow, it was a very tall foreigner.
The foreigner said hello to her, and Tan Jiner replied hello skillfully. She was suddenly panicked because she didn't know how to say it in English next.
If the foreigner said a lot of things, Tan Jiner didn't understand a word!
She wanted to find help, but Xiaoyan was checking in another couple of guests, and other front desk colleagues also had guests to take care of.
There was no one else to rely on, so she had to do it herself.
Tan Jiner only started learning English half a month ago because she found that many of the guests at work were foreigners. Although not knowing English was not a fatal ability defect, her income would be reduced.
"Hello~~~" The foreigner in front of her saw Tan Jiner in a daze and said hello again.
Tan Jiner said, "Hello~~Hehe~~what can I do for you?"
She wanted to pretend that she could understand English, but she found that she couldn't pretend. She was honest and pointed fingers. After a long time of tossing and turning, she still couldn't do it. The customer was impatient. Fortunately, a colleague who could speak English came to help her deal with it.
Huh~~~Tan Jiner breathed a sigh of relief and was happy to unload the responsibility on her shoulders, but soon the communication between her colleagues and foreigners attracted her. She stood aside and watched, and suddenly felt ashamed. Her colleagues spoke English confidently and fluently, and communicated with foreigners very smoothly. The foreigners who had just had a stern face gradually smiled.
Tan Jiner pricked up her ears and tried to understand one or two sentences, but it was useless. The English she learned on weekdays was completely useless.
She was a little discouraged.
In the evening, she had an hour to eat and rest. She called Zhang Tan and chatted with Xier for a while.
Xier hiahiahia told her that she had already eaten, it was Boss Zhang's, her big horse was very good at cooking, what a good horse.
Tan Jiner quickly told her to stop talking, how many times had she told her not to say that about Boss Zhang, this little kid just couldn't change.
On the other end of the phone, she had just finished her instructions when she heard her sister Xier turn around and say to Boss Zhang, Boss Zhang, my sister said you are not my good horse, are you?
"Xier!!!" Tan Jiner was angry.
On the phone, Xier was really stunned, and stopped asking Boss Zhang, and said to her obediently: "Sister, don't be angry, you are right, Boss Zhang said no, I remember, hiahiahia, my good horses are Xiaobai and Liuliu."
Tan Jiner didn't want to talk to her anymore, worried that the more she talked, the more her silly words would be exposed.
She asked Xier to give the phone to Boss Zhang.
Xier ran to Boss Zhang who was smashing ice with Xiaobai to save the penguin, and handed him the phone, "Boss Zhang, Boss Zhang~~ My sister wants to talk to you, she wants to curse someone, please don't make her angry, I'll say sorry on behalf of my sister."
Zhang Tan frowned, not understanding how he had offended Miss Jin'er and why she cursed him.
Xiaobai beside him laughed and said Xier was a fool, she clearly heard her sister scolding her.
"Pier black~" Xiaobai also put Xier on the "Pier black" list.
Xier hiahia laughed, and got the funny point again.
Tan Jin'er didn't come to scold Zhang Tan on the phone, but was full of gratitude.
The children were tired from playing today. By 10 o'clock in the evening, they all went to bed, and Xiaobai followed Bai Jianping home obediently.
After going out to play during the day, of course he had to take a shower at night. As soon as Bai Jianping entered the bathroom, he was punched out by Xiao Bai.
"Crawl away, crawl away~~~I want to take a bath, I am a girl, crawl away~~~~"
Bai Jianping was driven all the way to the living room and was let go after promising not to go in.
He said uneasily: "Xiaobai, you can wash it yourself, but you can't play with the water. I'll give you a timer. You'll be out in 15 minutes, do you understand?"
Xiaobai snorted arrogantly, turned around and went back, ignoring him.
"If you stop talking, Guawazi, I'll knock on your door."
"Why are you knocking on my door? I'm taking a shower."
"Come out quickly."
"I haven't even gone in yet, uncle, why are you yelling like this?"
"What I mean is that if you go in and wash yourself, come out quickly."
"Xiao know lao~"
There was a bang, and the door was closed. After seven or eight seconds, the door opened a crack, and a melon boy pressed his face against the crack of the door, secretly looking at his uncle in the living room, staring at his uncle with big eyes.
Bai Jianping said: "What are you looking at? Aren't you going to take a bath?"
"Hoo hoo ~~~" Xiaobai opened the door, "I'll catch you nagging, ho ho~~Uncle, I want to hand you over to Xiaomi."
Bai Jianping was too lazy to pay attention to this arrogant melon, and lay on the rocking chair watching TV.