Two Hundred and Eightieth Chapter One Hundred and Ten

"In the mid-1980s, some big coastal and inland cities opened the 110 emergency call, and in the following years, 110 also entered Luzhou City. However, for a long time, 110 only accepted criminal cases, and ordinary small cases I don't really care." Shen Long talked about the purpose of his trip, and he first introduced the historical background.

"For example, in Zhangzhou City, since the installation of the 110 telephone in 1985, by 1990, only 22 alarm calls were received. During the same period, the number of alarm calls received in Luzhou City was even lower than that in Zhangzhou; the Zhangzhou Public Security Bureau Therefore, Guo Shaoxiang, a policeman of the patrol squadron, proposed to expand the scope of the 110 alarm call to the police for calling for help."

"After several years of development, Zhangzhou's 110 alarm platform has been at the forefront of the country. In July this year, the Ministry of Public Security held a national public security agency 110 alarm service desk construction site meeting in Zhangzhou to introduce and promote the advanced experience of Zhangzhou 110, calling for Public security organs across the country learned from Zhangzhou 110 and promoted the standardized construction of 110 call service desks across the country; the teacher must have known about this, right?" Shen Long asked.

"I know, you are not the only national model of the Ministry of Public Security!" Gao Yuliang pointed to Shen Long and said with a smile. In just a few years, Shen Long has set up many models, which made him feel quite glorious.

"Just a few days ago, the Ministry of Public Security and the Ministry of Posts and Telecommunications jointly issued a notice on issues related to the construction of the 110 alarm service desk of the urban public security organ, clearly stipulating that all calls to 110 will be free of charge; based on these pieces of information, it can be judged that The Ministry intends to expand the scope of 110's mission, and it is no longer limited to criminal cases." Shen Long concluded.

"So I think we can learn from Zhangzhou's experience and carry out this model in Luzhou, setting up a special 110 alarm center and assigning people on duty 24 hours a day to receive calls from the masses in a timely manner." Shen Long continued, "Many times, some Major criminal cases often start with small things."

"Small quarrels lead to fights, and fights lead to bloodshed; some small conflicts are not dealt with, which leads to intensified emotions on both sides and greater conflicts... If the problem can be resolved as soon as it arises, the big The rate of serious crimes will definitely decrease.” If the two sides started to quarrel and were stopped by the police, bloody conflicts would not happen.

"Preventing problems before they happen. Being able to think of these proves that you have adapted to your new identity and can look at problems beyond the level of simply solving crimes!" Gao Yuliang was very pleased, as his student's progress was getting faster and faster , "Does this look like a qualified executive deputy director! But this matter must not be easy, right?"

"Yes, it requires multi-departmental collaboration and a fast-moving police force." Shen Long said, "The main difficulty at present is that the public is not familiar with the 110 call for alarm, and they don't know what the call is for. Our police force is also accustomed to the way it used to work, and when they encounter some small cases, they are unwilling to call the police, even if they come to the door, they will solve it in a peaceful way, so as not to increase the burden on themselves."

"So,

How do you think about this question? How do you plan to solve it? "Gao Yuliang asked, no matter where you are, there are many people who can ask questions, but there are very few people who can solve them.

"The solution is divided into two departments, internal and external. Internally, we must first strengthen the training of the entire public security system in Luzhou City, change their inherent thinking in the past, and let them pay attention to this issue. All business departments, grassroots units and personnel must Obey the police order issued by the 110 call desk, and do not shirk or delay calling the police.”

"Due to the limitations of objective conditions, it is not realistic to promote this plan to all districts and counties in Luzhou from the beginning, so we can only conduct a pilot project in the urban area of ​​Luzhou first. This is what I request for the speed of police dispatch in Luzhou. After receiving the alarm call, the 110 alarm center will arrange for the police to arrive at the scene within 20 minutes at the latest, and this requirement will be included in the assessment.” Shen Long said that similar requirements in the future will be ten minutes, but now there is no not reachable.

"After dispatching the police, handle the case in strict accordance with the relevant laws and regulations, and do not compromise or bend the law for personal gain. Afterwards, the 110 police reception center will conduct a return visit to the caller to understand the handling of the case and whether the caller is satisfied... Establish a standardized work for the caller service The process..." This specification will not be released until the next year, and Shen Long made it out ahead of time.

"The scope of reporting to the police is not limited to criminal cases, but also ongoing or upcoming emergency public security cases, accidents, reporting of crimes and suspects, various incidents that require the presence of the police, encountering personal attacks, etc. Call 110 for the police..."

"I'm afraid this will take a lot of effort, right?" Gao Yuliang got up and walked around the study for a few times, thinking about it seriously. This is indeed a good thing, but the work intensity of grassroots police officers has increased many times, and they can bear it what?

"It is true that there are some superfluous people in the bureau, but many young people are still willing to do something, and this is related to the major arrangements for welcoming Xiangjiang's return. The police all over the country are starting to get busy, and we are not the only ones in Luzhou." Shen Long Lost a big hat over here.

"Indeed, this is a political task. Every prefecture and city must complete it, and the secretary will support you." Not only Gao Yuliang will be alarmed by this matter, but the top leaders in Luzhou must also pay attention to it.

"Also, how can the public understand and be familiar with this phone number? What should they do if someone reports a false alarm? Will it lead to a waste of resources?" Gao Yuliang continued to ask.

"After the preparations are done, through large-scale publicity, let the masses know and be familiar with this phone number. For false alarm reports, we have relevant punishment regulations. After we catch one or two typical examples and punish them, and publicize them, there must not be many people. People are willing to do this kind of thing!" False police reporting is subject to administrative detention, as long as there is a danger of being arrested, there must be few people who dare to do it.

"Based on this calculation, in addition to the public security system, it will at least involve multiple units such as the Propaganda Department, the Post Office, the Procuratorate, and the courts. This is a huge commotion!" Gao Yuliang said, patting his hand with a fan , it's already October, and he still likes to show off his elegance with a fan.

"Yes, but once it is done well, the benefits will be very high." After doing it well, it will not only ensure the smooth completion of political tasks, but also make Luzhou a big hit in the country. Not only Shen Long and Gao Yuliang, but also Luzhou's first and second leaders can also benefit from this.

"You sort out the specific plan and show it to me. If I think there is no problem after reading it, I will submit it to the Standing Committee for discussion." Gao Yuliang said.